Returns & Exchanges

Message Tiplezirs on WhatsApp: 52561304 and include your order reference, a description of the issue, and clear photos where relevant.

Please contact us before ordering if you need to understand the return or exchange conditions for a particular item. Eligibility, any time limit, and item-condition requirements should be confirmed with our team. Applicable consumer rights remain unaffected.

If a return or exchange is approved, we will explain the next steps, including the available solution and any applicable method and timing.

Please confirm the return delivery arrangements and responsibility for any costs with our team before sending an item back. Tell us if the item is faulty or incorrect when you contact us.

Please do not send an item back before contacting us and receiving instructions. Keep your order reference and any relevant photos available so we can help.

For questions about your item or an existing return enquiry, contact us on WhatsApp: 52561304.

Questions about an item, size or order? We’re happy to help.